Contact US

We’d love to hear from you! Whether you have questions about sizing, tracking your order, shipping, or returns, our customer care team is here to assist you.


Email: support@boldstep.store

Phone: +8618108269454

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

*We typically respond within 1–2 business days.

Legal Business Name: Chengdu Wuhou Hongshengxin Trading Firm

Physical Address: No. 27-9, Longjiang Road, Wuhou District, Chengdu, Sichuan Province, 610000, China

*Please note: Our business office address does not accept unauthorized returns. For all returns, please contact customer support first to receive your Return Merchandise Authorization (RMA) and designated warehouse return address